FAQs

SHIPPING AND DELIVERY

Free shipping in the US and Canada over $100

All orders ship within 1-2 business days.

Flat Rate - Continental U.S. and Canadian orders will deliver within 3-5 days.

All orders will receive an email confirmation that includes tracking information once the package ships.

LOCATION

SHIPPING

Canada + US over $100

Free

Canada + US under $100 to 

1 Journal - $12

2 Journals - $15

We are continuously shopping for the best rates to offer to our customers, and as we grow, we hope to bring this shipping price down!

If you have any further questions about our shipping service or rates, please e-mail hello@sparkjournals.com.

 

PRODUCTS

WHO ARE THE HEART OF A HERO JOURNALS FOR?

Heart of a Hero journals are great for kids (ages 5-10), and their families, who want to:

  • Learn tools to manage anxiety and stress
  • Create a gratitude habit
  • Develop a growth mindset
  • Feel more confident
  • Build their emotional resilience strategies
  • Develop tools to build a positive mindset
  • Find age appropriate mindfulness techniques  

When we help our kids develop positive & productive thoughts and beliefs, we can lay a foundation for them to handle anything that life throws their way.  Using tools like the Heart of a Hero journal formative ages, empowers them for their future.  

 

HOW DO YOU USE THE HEART OF A HERO JOURNAL?

The Heart of A Hero journal is designed with kids in mind, giving them a variety of activities to complete either independently or with an adult.  The journal can be used weekly or daily, and has a variety of content that will keep them engaged and adding mindset tools to their toolbox. We suggest creating a regular ritual so your child can develop the skills and habit over time.  

 

WHAT TYPES OF ACTIVITIES ARE INCLUDED?

The activities included in the journal are easy to do, for school aged children independently, or they can be done together with an adult for younger children. They encourage children to cultivate kindness, develop a gratitude practice, and boost their confidence in themselves. The activities are all designed to be age appropriate and teach these tools in a fun and engaging way for young minds.  

 

COLLABORATIONS & AFFILIATES

ARE SPARK JOURNALS AVAILABLE FOR WHOLESALE?

Our journals are available in a growing number of boutiques, studios, gift shops, book stores, and other leading brick-and-mortar retail locations. Interested in becoming one of our exclusive retailers?

Please contact us at hello@sparkjournals.com to enquire about a wholesale account.

 

HOW CAN I COLLABORATE WITH SPARK JOURNALS?

We'd love to learn more about the opportunity to partner together! Please fill out and submit this form and we’ll be in touch soon!

You might also be interested in learning more about our affiliate program.

We're grateful you thought of us!

Have more questions? Please email us at hello@sparkjournals.com.

 

DOES SPARK JOURNALS HAVE AN AFFILIATE PROGRAM?

We do!  Can you think of anything better than getting paid to empower kids and share something you love?

We’re on a mission to give every child a great start with empowering mindset tools.  We know that if these tools and journals have impacted your mindset, they will help your friends, family and followers too.   

It’s really simple - if you believe in what we’re doing, and want to spread the message (and get paid to do so), we invite you to email us at hello@sparkjournals.com to tell us more about yourself and we’ll be in touch soon!  

We’re so excited to partner with you!

 

CAN I GET A DISCOUNT FOR A BULK ORDER?

Heart of a Hero journals make wonderful and meaningful gifts for kids birthdays. Why not pick up a few at a discounted price?

We're excited to be able to offer a 10% discount on orders of 10 or more journals.

To place a Heart of a Hero journal bulk order, simply go to our shop and add your goodies to your cart.  An automatic discount will be applied!

For inquiries about a bulk discount on larger quantities, we invite you to email us at hello@sparkjournals.com!

 

BILLING & PAYMENT

CAN I RETURN OR EXCHANGE MY ORDER?

All our products are created and packaged with the utmost thought and care. Quality and excellence are very important to us, and we want the best for you & your family!

If your items arrive damaged or you receive an incorrect order, we'd be happy to make that right! Please contact us, and we will happily work with you.

For any other returns or exchanges, our policy is valid for 30 days from the date of purchase.  If 30 days have passed since your purchase, unfortunately, we are unable to offer a refund or exchange.  

To be eligible for a return, your item must be unused and in the same condition that you received it.  Refunds are provided to the original form of payment.  

It is your responsibility to pay for shipping of returned items back to us, unless the product was damaged or your order was incorrect.  You may use the carrier of your choice, but we strongly recommend using a traceable and insured form of delivery. Please retain the tracking number for your records, as we cannot be responsible for items lost in transit without proof of tracking.  

Please ship your return to the following address:

Spark Journals

65 Demott Ave.

Markham, ON

L6B 0X2

Once your return is received, it will be processed and inspected within 10 business days.  You will receive a confirmation email when your return has been processed. Once your return has been processed, a refund may take up to 10 business days to appear on your account, depending on your bank or credit card issuer.  

Have more questions? Email us at hello@sparkjournals.com.

 

CAN I PURCHASE A GIFT CARD FROM SPARK JOURNALS?

Yes! 

Empower a child in your life with our journals! Give them a gift card so they can choose the tools they need to build a positive mindset.

Gift cards are delivered by email and contain instructions to redeem them at checkout.

 

WHERE ARE HEART OF A HERO JOURNALS MADE?

Our journals are lovingly designed in Toronto, Ontario by two moms with a background in early childhood education and coaching.  The journals are printed in China.  

 

ARE THERE OTHER PRODUCTS AVAILABLE FROM SPARK JOURNALS?

We are working on more offerings for the whole family, to be released soon! Be sure to sign up for our newsletter for resources and exclusive pre-launch offers on new products.